Effectiveness of Handling Complaints and Community Satisfaction in Population Administration Services in Malang City. PANGRIPTA, [S. l.], v. 8, n. 1, p. 38–50, 2025. DOI: 10.58411/3ypev657. Disponível em: https://jurnalpangriptav3.malangkota.go.id/PANGRIPTA/article/view/139.. Acesso em: 4 apr. 2025.