Re-evaluating the Quality of Public Services in Malang City: A Comparative Analysis of Taxpayer Satisfaction. PANGRIPTA, [S. l.], v. 7, n. 2, p. 174–190, 2024. DOI: 10.58411/rrc09m19. Disponível em: https://jurnalpangriptav3.malangkota.go.id/PANGRIPTA/article/view/129.. Acesso em: 22 sep. 2024.